Call Center Representative
Anderson, IN Anderson, IN Full-time Full-time From $17 an hour From $17 an hour 16 hours ago 16 hours ago 16 hours ago Anderson production company is seeking Call Center Representative candidates for a temporary to hire position.
Responsibilities include (but are not limited to):
Respond efficiently and accurately to calls and emails Utilize call center software, applications, databases, and tools Understand and strive to achieve daily AHT and ACW goals Engage in active listening, confirm or clarify information, and manage and resolve complaints Build lasting relationships with clients and other call center team members Take part in training and other learning opportunities to expand knowledge of company products, services, and policies Ability to work independently and manage a job from start to finish with minimal supervision Adhere to all company policies and procedures Call center and computer experience is a must and reflected within work history! Schedule:
Start and end hours may vary:
8:
00-9:
30a to 4:
00-5:
30p Monday-Friday May have extended hours up to 6:
00p and/or Saturday work during peak AND/OR mandatory OT Work is on-site at our client's facility - not a remote position Required Skills/Abilities:
Previous experience, at least 1 year call center experience Proficiency with computers, especially software applications including MS Word, email, SAP is a plus Exceptional interpersonal and rapport building skills Strong written and verbal communication Strong time management, organizational skills, and decision making skills Detail oriented, consistent, adaptable, and accountable Proficiency in problem analysis and problem solving Ability to multitask Strong attendance Job Type:
Full-time Pay:
$17.
00 per hour Resume required! Candidates will not be considered without a resume and completed application! To complete an application:
Go to https:
//firstcallinc.
com/job-listings/?rpid=50SewBs4dRU Click on APPLY NOW! Already completed the application, please contact the Anderson office Job Type:
Full-time Pay:
From $17.
00 per hour Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
Call center In-person Office Ability to commute/relocate:
Anderson, IN 46016:
Reliably commute or planning to relocate before starting work (Required)
Experience:
COMPUTER:
1 year (Required) CALL CENTER:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities include (but are not limited to):
Respond efficiently and accurately to calls and emails Utilize call center software, applications, databases, and tools Understand and strive to achieve daily AHT and ACW goals Engage in active listening, confirm or clarify information, and manage and resolve complaints Build lasting relationships with clients and other call center team members Take part in training and other learning opportunities to expand knowledge of company products, services, and policies Ability to work independently and manage a job from start to finish with minimal supervision Adhere to all company policies and procedures Call center and computer experience is a must and reflected within work history! Schedule:
Start and end hours may vary:
8:
00-9:
30a to 4:
00-5:
30p Monday-Friday May have extended hours up to 6:
00p and/or Saturday work during peak AND/OR mandatory OT Work is on-site at our client's facility - not a remote position Required Skills/Abilities:
Previous experience, at least 1 year call center experience Proficiency with computers, especially software applications including MS Word, email, SAP is a plus Exceptional interpersonal and rapport building skills Strong written and verbal communication Strong time management, organizational skills, and decision making skills Detail oriented, consistent, adaptable, and accountable Proficiency in problem analysis and problem solving Ability to multitask Strong attendance Job Type:
Full-time Pay:
$17.
00 per hour Resume required! Candidates will not be considered without a resume and completed application! To complete an application:
Go to https:
//firstcallinc.
com/job-listings/?rpid=50SewBs4dRU Click on APPLY NOW! Already completed the application, please contact the Anderson office Job Type:
Full-time Pay:
From $17.
00 per hour Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Weekends as needed Work setting:
Call center In-person Office Ability to commute/relocate:
Anderson, IN 46016:
Reliably commute or planning to relocate before starting work (Required)
Experience:
COMPUTER:
1 year (Required) CALL CENTER:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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